A J.C. Hart Apartment Community in Zionsville, IN
 

Why You Should Want 24/7 On-site Apartment Maintenance in Zionsville

August 07, 2020
Patio at North Haven

It’s 11:30 at night, and while you’re going to sleep, you begin to hear a drip-drip-drip. Looking up, you notice a damp mark on the ceiling that’s swiftly expanding. Fear sets in as you frantically look to find a saucepan or garbage can to catch the water.

So, what happens now? Do you have an emergency phone number for maintenance? How much time will you have to wait until they arrive? Is this something that will have to wait until normal business hours? Or were you smart enough to live in a place with 24/7 on-site emergency apartment maintenance in Zionsville?

What Exactly Is A Maintenance Emergency?

Master bedroom in Zionsville apartments.

Luckily, most of your apartment maintenance calls will be minor. You might find that your blocked shower drain needs a tad bit more muscle than a squirt of Drano. Or perhaps you inadvertently put a gash in the drywall when you went to hang some curtains. These are annoying inconveniences that can wait until the next day instead of needing an urgent maintenance call during the dark of night.

Then there are those fixes that require instant attention. Wait on a leaky pipe and all your stuff in your 1-bedroom apartment could have serious damage. A broken fire alarm can keep you -- and your next door neighbors -- restless all night. Emergency maintenance might also be warranted if your AC goes out during Zionsville’s hot August nights to an automated system, which then forwards to the on-call apartment manager, who then contacts a contractor,who then comes over to your place to start repairs.

The time difference between the differing methods can seem staggering, especially when you’re thinking about your family’s safety . When your apartment building has round the clock emergency maintenance, then a technician should be at your place in minutes or at the very least give you a reasonable idea when they’ll be there. That’s so much better than worrying for hours wondering if a contractor is on their way.

3 Questions You Should Ask On Your Apartment Tour

Exterior view of a Zionsville apartment building.

While you tour apartments and see the luxurious apartment amenities in Zionsville, make sure to find out about the emergency maintenance procedures. Especially, ask these three questions:
  • Does your building have on-site maintenance workers or do they use contract technicians?

  • Do you submit repair tickets by phone or online?

  • What’s the emergency maintenance system ? How long will it take for someone to show up?

These are responses that you should understand before it’s midnight and you’re watching the cascading water coming from the upstairs unit’s bathtub.

Sylo Apartments Provides 24/7 On-Site Apartment Maintenance

With Sylo Apartments, we want you to have confidence in your new apartment home. All our apartments have on-site maintenance technicians that can fill your emergency needs anytime. Call us at (317) 209-9209 or click the “book a tour” button today!