A J.C. Hart Apartment Community in Zionsville, IN
 

5 Questions To Ask During An Apartment Tour In Zionsville

May 28, 2020

Swimming pool at Zionsville apartment.
 
Walking through apartment tours is an important step in deciding if that a particular community will work for you. But while you’re looking over the kitchen and amenities on your Zionsville apartment tour, it’s also a great time to ask your leasing specialist some probing questions. These questions work well to help you get a glimpse of the feel and resident service the community can provide. Your apartment will be where you call home for a while, and it’s nice to understand exactly what to expect. To begin, these are the five questions to ask on an apartment tour in Zionsville.
 

What Is The Community’s Pet Policy? 

Pets in a pet friendly apartment 

Many communities advertise themselves as pet-friendly apartments in Zionsville, but that term means different things to different communities. Some buildings have restrictions on dog breeds you can own, or how many animals can live in the apartment. Some pet policies prohibit small animals, like rats, guinea pigs, large birds, or reptiles. And all pet policies typically have a surcharge on rent for your pets -- and many may even have a cleaning fee when you leave.

Asking about the pet policy is a no-brainer if you own a cat or dog, or you’re considering adopting one in the near future. After all, you’d like your pet to be just as comfortable in the apartment as you are. But it's also a great question to ask on an apartment tour if you don’t own a pet. That way, you know what kinds of animals you might see on an everyday basis. We also recommend asking what amenities the apartment complex offers pets -- like dog parks or free waste disposal sacks.

How Will I Pay Rent And Utilities?

20 years ago, rent was usually paid by leaving payment at the main office. Today, there might be different ways to make a rent payment. Does the company have a mobile app or can I use direct deposit? Can I use my credit card and acquire reward points for my rent payment? Some companies might even let you pay through trusted payment companies like Venmo or PayPal. Asking this question while on an apartment tour can be key for residents who are frequently out of town or require a more convenient way to pay rent.

Learning how the complex handles utilities can also save you expensive mistakes later on. What utilities are included? Are you able to incorporate utilities in my rent check? Are utilities, like water and gas, set by communal use or are they calculated by each unit? Can I choose the internet, phone, or cable providers, or do I have to go with the apartment contractor? These questions should be cut and dry, but sometimes the answers are surprising.

What Amenities Are Available?

Swimming pool in a JC Hart community

Your Zionsville apartment tour should also include a quick peek. During your Zionsville apartment tour you should also walk through the amenities and grounds. Even though a short overview of what a community offers is good, you might want to inquire about residents' day-to-day usage of the complexes’ amenities.

If you’d like to exercise in the early morning or late at night because of your daily schedule, go ahead and ask about the hours of the exercise center -- and when it’s usually busy. Moms and Dads may wish to understand what the policy is for children to use the playground or pool. If you’re looking for an apartment that’s not just a space to lay your head down at night, but a community you can truly enjoy, it’s crucial to get your amenities questions answered on your apartment tour. The answers may be the deciding factor between two apartment complexes in Zionsville.

How Do I Request Maintenance?

Bedroom door of an apartment

Before you finish your apartment tour, be sure that you ask about how maintenance is handled. Maintenance practices can vary between companies, from 24-hour emergency response to third-party maintenance that needs to be scheduled within normal business hours. Unforeseen problems do happen from time-to-time, but it’s how maintenance is able to respond that can deeply influence your apartment experience.

When you’re asking about maintenance, go ahead and be thorough. Does the community have emergency on-site maintenance, or can they only do repairs during operating business hours? Who do I talk to when I have a critical repair issue? Is there an online form to fill out a maintenance request? And how will I be notified when they are done? It’s also a good idea to ask what work wouldn’t be done by maintenance staff, like washer/dryer hookup or new shelving.

What’s Parking Like?

Parking lot at a JC Hart community

When you ask questions on your apartment tour in Zionsville, remember to ask what where you park your car. Do I have an assigned space, or is parking open to whoever gets there first? Am I given a parking sticker or hang-tag for my vehicle, and what if my family has two cars? Does the community have individual garages or carports? And make sure to inquire about any towing policies. The last thing you need is to get your dream apartment, but learn that you have to go around the block repeatedly to get a curbside parking spot.
 

Sylo Will Answer All Your Questions On Your Apartment Tour In Zionsville

Schedule your community tour with Sylo today, and we’ll answer each of your questions while taking you through one of our units. Just call (317) 209-9209 or click the “schedule a tour” button. And don’t forget to ask your partner or roommates to , as they may have questions, too! Can’t visit the property? We have virtual tours!